About AMCS

Who we are

Australian Multicultural Community Services (AMCS) supports older Victorians to enjoy life in their home and in the community. We work across Greater Melbourne and Geelong, empowering people to live their best lives every day.

Founded in 1983 to support Polish immigrants, we’ve since grown to 150+ staff speaking over 55 languages. We remain true to our founding principles: providing seniors with equal access to services, opportunities and joyful living.

We believe in the power of relationships. Our staff, volunteers and clients form deep, lasting bonds built on trust, respect, and reliability. We pride ourselves on retaining and looking after our staff. For our clients, this means familiar faces and continuity of care.

We are dedicated to caring for vulnerable people and respecting all cultures. Most of our team members have migrated to Australia, bringing lived experience and a profound understanding of our clients’ needs.

We’ve built our reputation on trust earned and promises kept.

View our history publication

Our people

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View our team

What we do

Support for organisations

We partner with government departments, service and health providers and other organisations to work with Culturally and Linguistically Diverse (CALD) communities. This ensures inclusive policymaking, effective service delivery and the promotion of social cohesion. Engaging with these communities helps address their unique needs and challenges, fostering trust and collaboration.

Multicultural advisory servicesCommunity organisations support

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Visit Millennium House website

Why choose AMCS?

Multicultural

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Experienced

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Tailored support

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Transparent

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Our values

Clients first

We strive for Client Satisfaction: Delivering the best possible outcomes for our clients; building effective relationships which allow needs to be identified early and quickly satisfied.

Respect & diversity

We stand for Respect and Diversity: Providing the highest levels of integrity and personal standards in an apolitical and impartial manner to clients and stakeholders.

Quality

We deliver Quality: Achieving the highest standards in everything we do; ensuring that all individuals take responsibility for achieving this and take pride in their work and the organisation.

Continuous improvement

We practice Continuous Improvement: Striving to achieve higher standards of performance; positively seeking opportunities to bring about organisational and service delivery improvement and overcome resistance to change.

Value five

We strive for Client Satisfaction: Delivering the best possible outcomes for our clients; building effective relationships which allow needs to be identified early and quickly satisfied.

Value six

We stand for Respect and Diversity: Providing the highest levels of integrity and personal standards in an apolitical and impartial manner to clients and stakeholders.

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