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Multicultural Advisory Services

Multicultural Advisory Services

AMCS Multicultural Advisory Services

AMCS has extensive experience in working with and supporting culturally and linguistically diverse (CALD) Victorians. As part of our commitment for inclusivity, capability building and collaboration, we share our broad knowledge and expertise with CALD community leaders, government departments, service and health providers, small and emerging communities, and other relevant organisations. These services can be provided on a fee for service basis or free of charge.

AMCS Advisory Services Include:

Consultation on effective CALD community engagement opportunities

One-to-one or focus-group consultations, and/or training workshops
Help CALD organisations/community leaders etc. to identify barriers to community engagement
Support organisations to identify their target audience, relevant CALD organisations/community groups, networks and links
Support to create unique approaches to engagement, both in terms of channels and format.

Profiles of CALD communities, organisational structures, priority issues and current challenges

Deliver one-to-one or focus-group consultations, and/or training workshops
Tailored support to the target organisations to outline relevant CALD community groups and their leadership structures
Advice on priority needs of interest to target organisation
Advice on current issues and challenges for CALD communities of interest to target organisation

Effective ways to communicate with CALD communities

Provide CALD community leaders, government organisations and service providers one-to-one and focus-group consultations, and training workshops.

Identifying culturally appropriate communication strategies
Support links to appropriate accredited interpreters and translators
Strategies to support respectful communication (i.e. who should be the main communicator, how to create trusted messengers)

Working with CALD communities and clients for appropriate and effective service responses

Consult with the community groups/clients to document current service and information needs
Develop co-design processes/workshops for designing of effective service responses
Identify strategies to codesign effective service responses arising from the workshops

Cross-cultural training and awareness building

Provide CALD individual/community and service providers one-to-one or focus-group consultations, and/or training workshops.

Assess training needs/gaps for the target organisation and staff
Support to understand barriers for participants with culturally and linguistically diverse (CALD) backgrounds
Cultural Competency and Cultural Safety training for appropriate staff/volunteers
Advice on raising the profile of the target organisation’s service through tailored promotional approaches

Contact Us

To explore your project, and how our expertise can support you, your community or your organisation. Contact us today. In today’s society, cultural competency, cultural awareness and cultural safety must be baked into project development to reach our communities effectively.

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